DHL: Sustainability Report 2009

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    In 2009, Deutsche Post DHL made significant progress in its worldwide drive to achieve sustainable development. In one reflection of these gains, the world’s largest logistics company improved its Carbon Efficiency Index by three points, handled around 1,300 tons of relief supplies during a large number of missions carried out in earthquake-stricken areas, began in early 2009 to support Teach First Germany, an initiative that helps schools located in socially troubled neighborhoods and managed to increase the number of GoGreen shipments from 145 to 700 million. The Corporate Responsibility Report 2009/2010 released today under the title of “Living Responsibility” explains in detail how the company intends to achieve the goals clearly spelled out in its Group Strategy 2015. An integrated component of Strategy 2015 is the areas of environment (GoGreen), disaster relief (GoHelp) and education (GoTeach).

    “We can be successful only if we focus on sustainable development. This means doing business in a sustainable and successful manner and assuming our social responsibility,” CEO Frank Appel says. “The Corporate Responsibility Report demonstrates very clearly that our Group lets not only words, but also deeds do the talking. These are the critical factors that will make us the first choice among employees, customers and investors.”

    Rainer Wend, the Group’s Executive Vice President of Corporate Public Policy and Responsibility, adds: “The report shows that we have accomplished very much. And our employees have played a major role in this effort.”

    The Corporate Responsibility Report 2009/2010 is the eighth such report issued by Deutsche Post DHL. In addition to outlining the company’s strategy and the three programs of GoGreen, GoHelp and GoTeach, it reports on the company’s partnerships with such organizations as the United Nations and provides information about critical facts and figures. One focal point is the People Strategy, a concept based on the understanding that the company’s employees are the most important factor in the reaching of its goals. Public recognition shows just how successful the company has been in carrying out its sustainability strategy: In 2009, Deutsche Post DHL received a number of awards, including the German Sustainability Award, the German Company Prize on Health for the exemplary health-promotion programs it has introduced on the job and a rating of excellent on the Dow Jones Sustainability World Index.

    The programs in detail:
    GoGreen: Reducing CO2 emissions helps the company reach its overarching goal: By 2020, it intends to improve CO2 efficiency throughout the Group, including subcontractors, by 30% compared with levels of 2007. Overall, the CO2 efficiency improved by three points in comparison to 2008.

    GoHelp: The Disaster Response Teams performed missions in Indonesia, the Philippines and Samoa. Deutsche Post DHL also got off to a successful start in the training program GARD – Get Airports Ready for Disaster – by launching two pilot projects in Indonesia.

    GoTeach: As a founding partner and the largest supporter of Teach First Germany, Deutsche Post DHL is working to provide fairer educational opportunities and to support children and young people who come from less-privileged backgrounds in Germany. The new project has gotten off to a very good start. The “temporary teachers” began their work in schools in the fall of 2009, and the first summer camp Camp4us was a tremendous success.

    A condensed version of the Corporate Responsibility Report is available in printed form. The complete report is available at You will find additional information and an interview with CEO Frank Appel at


    Media contact:
    Deutsche Post DHL
    Media Relations
    Christina Müschen
    Telepone: +49 (0)228 182-99 44